Pharmacy Automation | RxSafe Blog

Perfect Storm Day.

Written by Heidi Junkermeier | Nov 21, 2025 6:38:29 PM

 

The Day a Pharmacy Stopped Letting Chaos Run the Show

And why they decided to automate — before the end of the year.

On a rainy Tuesday in October, Parkview Pharmacy had what the team called a “Perfect Storm Day.”

Phones ringing nonstop.
A tech called out sick.
A line forming at the counter.
A prescriber swearing they faxed something “four times already.”

And behind the counter, Sarah — the pharmacist — was counting pills.
For the third time.
Because the first count didn’t match the second.
 
She stared at the pills and mumbled to herself:
“I didn’t go to pharmacy school to be a human calculator.”

Behind her, a tech yelled,
“The LTC trays still need to be packed!”

Someone else whispered,
“We’re out of room in the safe again.”

Then a patient tapped on the counter, frustrated:
“Should I just come back tomorrow?”

Sarah felt the familiar weight:
The pressure. The backlog. The constant feeling of being behind.

The Breaking Point

At lunch — which was really just cold coffee — the pharmacy owner stopped in.
“Everything okay? We’re tracking behind again.”

Sarah didn’t look up but said:
“We don’t need more people. We need less chaos.”

He sighed.
“Automation feels expensive.”

Without missing a beat, she replied:
“So is burnout.”

A Phone Call That Changed Everything

Two days later, he called another pharmacy owner — someone he met at the NCPA tradeshow — who had automated their counting and packaging with an Eyecon 9430 and RapidPakRx.

“Be honest,” he asked. “Did it really help?”

The other owner laughed:
“I got my evenings back.”

They talked about accuracy, cycle counts, space issues, LTC growth — and one thing the owner couldn’t stop mentioning:

“Section 179 paid for part of it.”

He explained that if your new financed 5.99% automation is purchased by December 19 and installed before December 31, the IRS allows the pharmacy to deduct the full equipment cost this tax year.

Not depreciated. Not spread out. Deducted. Up front.

The owner hung up the phone, sat back, and said:
“We’re doing this.”

The First Week After Automation

The equipment arrived. The install was simple. The training was comprehensive and easy to follow.

And everything changed:
  • Fills that used to take five minutes took less than one.
  • There were no more “count it again just to be sure” moments.
  • Visual verification gave Sarah proof, not doubt.
  • Techs stopped dreading LTC and card packing with the new pouch technology.

One afternoon, Sarah looked around and realized:

☑ No waiting line
☑ No backlog
☑ No recounting the same bottle three times

She exhaled and said quietly:
“So, this is what breathing feels like.”

Fast Forward to December

The owner met with his CPA.
“Just confirming we get the deduction this year?”

The CPA nodded.
“Yes. Because you purchased and had it installed by year-end.”

Automation didn’t just save time.
  • It saved tax dollars.
  • It saved his people.
And it gave the pharmacy something they hadn’t felt in a long time:

Control.

Why This Matters for You

Automation isn’t about a machine.

It’s about:
  • Removing chaos from your day
  • Eliminating recounts and manual errors
  • Giving your team time to care for patients

Section 179 isn’t a loophole.

It’s the IRS saying:
If you invest in your business, we’ll reward you for it.”

Year-End Automation Eligibility

To qualify for year-end pricing and Section 179:
✅ Requirement
📆 Deadline
Purchase order submitted
December 19
Installation completed & in service
December 31
 

If automation is already on your radar for 2026, moving now could mean tens of thousands of dollars in tax savings.

Make This the Year You Take Your Pharmacy Back

Not because a machine is cool.
Not because it’s “what everyone is doing.”

But because you deserve:
  • A workflow that isn’t controlled by chaos
  • A team that isn’t drowning
  • Evenings that belong to you again

Purchase by December 19. Install by December 31. Deduct the full cost this tax year. Breathe.

➡️ Ready to see how pharmacy automation can impact your business?
👉 Connect with us to learn more.