Medicine Shoppe Achieves Immediate Results With RxSafe


Illinois-based Medicine Shoppe Cites Increased Efficiency and More Staff Time for Clinical Services

SAN DIEGO, California (February 11, 2014) – RxSafe, LLC, the leader in automated, high density robotic storage and retrieval systems for pharmacies, today announced that the Medicine Shoppe pharmacy in Mt. Vernon, Illinois has successfully implemented a 2-tower RxSafe® robotic storage and retrieval system to help optimize their pharmacy fulfillment and inventory management processes.

“Our primary goals for making this automation investment were to increase our workflow and inventory management efficiency so we could free up staff to spend more time and attention on clinical services and other revenue generating activities,” said Eric Black, R.Ph. and owner, Mt. Vernon Medicine Shoppe. “In just six weeks, we’re seeing tangible results in staff productivity and we’ve been able to focus more on compounding in our new compounding lab and on our customer care.”

Mt. Vernon Medicine Shoppe fills an average of 400 prescriptions daily with peaks reaching 600 prescriptions a day. One pharmacy technician operates the 2-tower RxSafe system, and fills approximately 65% of the pharmacy’s daily prescription volume. The 2-tower RxSafe system stores 3600 native prescription containers in approximately 24 square feet. The system seamlessly integrates with their WinRx pharmacy management system from ComputerRx. The pharmacy also employs the VOW IVR system for refill processing.

Black said, “This was the easiest technology transition we’ve ever made. Our staff is getting more familiar with the system with each passing week. RxSafe’s customer service and training has helped us make great strides in just over a month and a half of going live.”

About RxSafe

RxSafe has developed an automated dispensing system that allows retail pharmacies to experience the convenience provided by the combination of prescription dispensing, real-time inventory tracking and workflow optimization solutions.


RxSafe improves patient health by partnering with the nation’s 21,000 independent retail pharmacies, using our technology solutions to transform the way you do business. We collaborate with pharmacies and other industry innovators to enable patient adherence, attract new customers, create additional revenue streams, and boost profitability. Learn more: